Phone number is 888-923-7552
Academic FCU has an audio response unit that allows our members without computers access to their accounts 365 days a year, 24 hours a day, 7 days a week. There is no cost associated with this service. You can check your balances, transfer funds within account types, cut yourself a check and balance your checkbook.
AUDIO RESPONSE INSTRUCTIONS
Academic Federal Credit Union’s audio response system is accessible to you 24 hours a day, 7 days a week, 365 days a year. Simply dial 888-923-7552.
Definitions: Member Number = the 3 to 6 digit account number found on the upper right hand corner of your statement next to Member Number.
Audio Identification Number = the last four digits of your social security number (for initial logon only)
All Callers:
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System Greeting “Welcome to the Academic Federal Credit Union audio teller. Main Menu...
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For account information press 1,
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For transfer of funds press 2,
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For rates information press 3,
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To change your personal identification number press 4,
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Tp access a different member account press 5.
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For other services, press 6.
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To repeat these choices, press 8.
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Enter your member number followed by the pound (#) key.
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Enter your Audio Identification number followed by the pound (#) key.
First time Callers:
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Enter your member number followed by the pound (#) key.
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Enter your Audio Identification number followed by the pound (#) key.
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A prompt will ask you to CHANGE to a new Audio Identification Number (must be 4 characters only)
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Enter your NEW Audio Identification number.
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Enter your New Audio Identification number again to confirm it.
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The system will reset your Audio ID and ask you to sign in again from the beginning.
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Enter your member number followed by the pound (#) key.
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Enter your New Audio Identification number followed by the pound (#) key.